Favorite LinksA few helpful links.
Customer Service
Customer Satisfaction Surveys, Ltd. - Customer Satisfaction Surveys, Ltd. listens to the "Voice of the Customer" for a growing number of high quality companies, including many Fortune 500 and ISO-9001 firms.
Customer Service Group - For more than 20 years, the Customer Service Group has helped customer service, call center and help desk managers increase productivity, improve service quality and boost customer satisfaction, loyalty and retention.
eCustomer Service World - eCustomerServiceWorld.com is the world's largest online Customer Service Associate Membership organization and are organizers of the prestigious European Conference on Customer Management and North American Conference on Customer Management - the world's largest conferences for Business Leaders and Executives who have a passion for putting customers at the heart of business.
PhonePro.net - PhonePro provides fun and effective on-site and web-based customer service training programs.
MEDIA PARTNERS | 911 Western Avenue | Suite 306 | Seattle, WA 98104 | 800-408-5657 | fax: 206-682-6929